Welcome to the Sohail Smart Solutions Privacy Policy

Your Privacy Is Crucial for Us.

Sohail Smart Solutions: This update to our Privacy Policy was updated on 3rd July 2024 by

1. Introduction to Our Privacy Policy

It is Sohail Smart Solution’s policy to safeguard your privacy regarding any information we may collect while operating our website. This privacy policy applies to https://suhail.ae/ (hereinafter, “us”, “we”, or https://suhail.ae/)

Sohail Smart Solutions is dedicated to protecting your privacy. This Privacy Policy outlines the information we gather on our website, how we utilize it, and the circumstances under which we might share it with third parties. It also explains how we safeguard your information when you visit our website at https://suhail.ae/, use our services, or interact with us, and informs you about your privacy rights and legal protections.

Additionally, it explains how you can control the use of your data and exercise your rights to access, modify, or delete any information we have collected from you. We do not share, publish, sell, or disclose any information collected through our website to third parties, except as specified herein. Please read this policy carefully.

2. Website User Information

"Non-Personal Information" refers to data that does not identify you personally and is automatically collected when you access our website using a web browser.

Sohail Smart Solutions collects non-personally-identifying information of the sort that web browsers and servers typically make available called log data, such as the browser version, system’s internet protocol (IP) address, pages of the website you visit, language preferences, referring site, and the date and time of each visitor request, the time spent on those pages.

"Personally Identifiable Information" (PII) is non-public information that can identify you personally and is collected to provide you with a product or service. This may include details such as your name, address, email address, phone number, location data, an online identifier, and/or one or more  characteristics specific to your physical, physiological, genetic, mental, economic, cultural, or social identity.

For a better experience while using the service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information we collect will be used to contact or identify you.

We use your data to provide and improve the service. By using the service, you agree to the collection and use of the information following this privacy policy.

3. Cookies

Sohail Smart Solutions uses cookies for the perfect online experience for website visitors; by using “cookies” provided by visitors we display personalized content and appropriate advertising. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Sohail Smart Solutions website visitors have the option to either accept or refuse cookies who do not wish to have cookies on their system can set their browser/computer to refuse cookies before using our website, if you choose to refuse our cookies, the website may not function with the features without the aid of cookies.

3.1. Tracking Technologies: Some web browsers offer settings that allow you to request that our website does not track your activity. However, our website does not honor such settings when they are transmitted to and detected by our website

By continuing to navigate our website without changing your cookies settings, you hereby acknowledge and agree to Sohail Smart Solution’s use of cookies.

4. Data Usage

Sohail Smart Solutions collects your information to better understand our website visitors. When we use or process personal data about you, we do so only as necessary to provide the services and products you use, to meet our contractual and legal obligations, or with your consent, to comply with applicable laws, or to fulfill other legitimate interests of yours or ours as described in this Policy.

Our website allows you to choose which types of communications you receive from us and gives you the option to change these preferences at any time.

We use the information we collect in the following ways:

  • To Process Transactions: online or offline.
  • To Provide Customer Support: Allowing you to contact us via email or phone.
  • To Send Marketing Communications: Through email marketing services.
  • To Improve Our Website and Services: Using analytics services like Google Analytics.
  • To Personalize Your Experience: Displaying ads through services like Google Ads.

5. Sharing Your Information

5.1. Service Providers: We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service.
  • To provide the Service on our behalf.
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

5.2. Disclosures to Successors: In the event that our business is acquired or merges, in whole or in part, with another business, we reserve the right to transfer your data to the new business entity. The new business will have the right to use your data in accordance with the terms of this Privacy Policy, as updated or modified by the new business, subject to applicable law. You will have the opportunity to opt out of any such transfer if we determine that the new business's privacy policies differ significantly from those of Sohail Smart Solutions or do not comply with applicable law.

6. Data Retention

Except as otherwise stated in this Privacy Policy, Sohail Smart Solutions retains your data only for as long as necessary:

  • To provide you with the services you have requested, or to perform or enforce a contract between Sohail Smart Solutions and you,
  • To continue to provide the best possible user experience for visitors who return to our website,
  • To comply with legal requirements, including any period mandated by tax authorities,
  • To support a claim or defense in any court or any legal, regulatory, or administrative proceeding.

7. Your Rights & Data Security

a. Access to your personal data

You may review certain information that we hold about you. To obtain a copy of all data, please send us a request using the contact information provided at the end of this Privacy Policy. After receiving your request, we will inform you of the expected time frame for providing you with the information.

b. Remove or change your data

If you wish for Sohail Smart Solutions to remove or modify personal data that you have provided, you may contact us using the information provided at the end of this Privacy Policy. Please note that this may limit the services we can provide to you. 

c. Verification of your data

When Sohail Smart Solutions receives any request to access, edit, or delete personal data, we will first take reasonable steps to verify your identity before granting access or taking any action. This measure is important to safeguard your data.

7.1. Security

Sohail Smart Solutions implements robust security measures to safeguard your data. We have designed our website with advanced encryption and authentication tools to protect the security of your personal information. When collecting your data through our website, we encrypt it using industry-standard protocols to ensure secure transmission over the internet, as established for conducting secure online transactions. Additionally, we employ secure routers and other industry-standard technologies to further enhance the protection of your personal data.

Upon receiving your personal data, we maintain industry-standard security measures to prevent its loss or misuse. We strongly advise you to safeguard any passwords associated with our website and refrain from sharing them with others.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time which is likely to be minor. Thus, we advise you to check the privacy policy page frequently.  Your continued use of this site after any change in this privacy policy will constitute your acceptance of such change these changes are effective immediately after they are posted on this page.

9. Limitation of liability

Users accept full responsibility for transmitting their data when using this website, including risks such as data corruption, intentional interceptions, unauthorized access, interruptions, or failures affecting website use. Sohail Smart Solutions disclaims liability for any direct, indirect, special, consequential, or monetary damages, including fees and penalties, related to the use of data posted on this website or connectivity to or from this site to any other site.

9.1. Links to Other Sites: Our Service may link to other sites that are not operated by us. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no 

control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 10. Protecting your child’s privacy

Sohail Smart Solutions complies with the Children’s Online Privacy Protection Act (COPPA). While our website is not intended for use by individuals under the age of 18, we recognize that a child may attempt to access it. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child is using our website, please contact us. If we discover that a child is accessing our website, we will promptly delete the information, refrain from using it for any purpose, and avoid disclosing it to third parties.

You acknowledge that we do not verify the age of our users and are not liable to do so. If you are a child, please obtain permission from a parent or guardian before accessing our website.

Questions about our Privacy Policy

If you have any questions about our Privacy Policy, please contact us as follows:

Email us at info@suhail.ae